Customer service

How can we help you?

Frequently asked questions

We have collected the most frequently asked questions and their answers for you. You can read them on the FAQ page. Would you like to see them? Click on 'View our most frequently asked questions' below.

Read the most frequently asked questions

Return & Warranty

Did a product break within the warranty period? Or do you want to return a product? Click on 'Read more about returns & warranty' below and follow the steps.

Read more about returns & warranty

Contact us directly

Want an immediate answer to your question? Send us a chat message! 
Click on the chat button at the bottom right of the page.
Are we not online? Then your message will be sent to us as an e-mail.

You can send your question by email to 

You can also reach us at the number below: 
+31 (0)316 225316

Go to our contact details

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